Contact Us

Hours of Operation

The HIRO's normal hours of operation are 8:00AM to 4:00PM, Monday through Friday. The HIRO observes all University holidays.

Data requests submitted outside of the HIRO's normal hours will be reviewed during the next business day. For urgent data requests or issues outside of normal business hours, please contact the HIRO via Teams or page the Technical Director.


General Questionshirohelp [at] bsd [dot] uchicago [dot] edu

Phone, Fax and Messaging

Office Phone773.702.9172
Office Fax773.834.6721
Instant MessagingAll HIRO staff are available via the UChicago Teams app and UChicago Zoom app during regular business hours.


Social Media

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Office Location



Our office is located in FMI Room I-102. The I-corridor runs along Ellis Ave and is attached to the Mitchell/Billings building (click here for map). The address of our building is 5841 S. Maryland Ave. (MC 2026), Chicago, IL 60637.